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POSITION TITLE:                Training Coordinator
REPORTS TO:                       CHHUNY CEO
DATE:                                     9/10/2019
CHHUNY is seeking a qualified Training Coordinator to grow the training program already in place, implement a learning management system, and manage training materials for our network.
LOCATION: The Training Coordinator will serve all agencies within the CHHUNY CMA Network and will be expected to travel throughout NYS at times. CHHUNY is seeking an individual who is located in Central NY.

  • Provides training, consultation, and coaching to support system, agency and program transformation, particularly to promote development and growth of Care Management Practice.
  • Delivers trainings on the practice of Health Home care management with NetSmart CareManager to the CHHUNY care management agency network
  • Develops live and online training curriculum to meet the needs of the workforce within the context of an evolving health care environment.
  • Manages learning management system for CHHUNY network providers.
  • Creates practical tools and resources to accompany formal training curriculum and support implementation to meet the diverse needs of trainees and organizations.
  • Maintains solid working relationships with multiple stakeholders including agency/program leaders, Champion Trainers, supervisors and front-line staff.
  • Utilizes media to conduct online meetings, webinars, and conference calls to provide trainings and consultation remotely.
  • Prepares evaluation tools (surveys) to assess the success of the training offerings.
  • Summarizes feedback on training programs and uses information to continuously improve. 
  • Maintains current on literature and trends in the field in terms of content expertise and best practices for training and implementation and infuses this knowledge into delivery of services.
  • Supports the care management record audit process as requested. .
  • Respect the confidential nature of certain information you are exposed to in the course of your work performance.
  • Other responsibilities as assigned.
  • Bachelor’s Degree in related field. Clinical experience highly preferred.
  • Minimum of 3 years’ experience in a training position.
  • Experience working within health home or care management services
  • Demonstrate a high degree of motivation, self-direction, and time-management skills
  • Outgoing, engaging and persistent in efforts
  • Highly driven to meet or exceed goals
  • Strong communication skills
The responsibilities listed for the position are intended only as illustrations of the various types of work that may be performed.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.  This position description does not constitute an agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

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