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Contact Us

CHHUNY Main Telephone Line: 1-855-209-1142

CHHUNY Help Desk: or 1-855-800-3802


For specific information, please use the contact information shown below:


CHHUNY Executive Director

Nicole Bryl


This includes Assignments, Capacity questions, Transfers (between Health Homes, or within CHHUNY to another agency)

Tracy Marchese

Quality Assurance

Questions Regarding Quality Process including audit process, responding to audit results letter, providing a Corrective Action Plan, submitting results of self-audits (as requested)

Christine Mangione


To schedule a training

Chelsea Graham


Contract Document Management

Nicole Bryl


Billing process and questions (this includes question regarding issue tracking in the Millin CMA Portal)

Linda Billotti

CHHUNY NetSmart Helpdesk

Including issues with Netsmart or submission for Add/Drop user forms

To reach the Helpdesk Team, please visit:
1-855-800-3802 (for urgent needs)

Incident and Complaint Reporting

Kristy Talbot




Children's Health Home of Upstate New York
1099 Jay Street, Bldg J
Rochester, New York 14611